Customer Service

Standard shipping takes 3-5 business days within the US. International shipping takes 7-14 business days. Express shipping is available for 1-2 business day delivery.

Yes, we offer free standard shipping on all orders over $100. For orders under $100, shipping costs $8.95 within the US.

Absolutely! Once your order ships, you'll receive a tracking number via email. You can track your package through our website or directly with the carrier.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Customs duties and taxes may apply.

We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. Original shipping costs are non-refundable.

Contact our customer service team or log into your account to initiate a return. We'll provide you with a prepaid return label and instructions.

Refunds are processed within 5-7 business days after we receive your returned item. The refund will be credited to your original payment method.

Yes, we offer exchanges for different sizes or colors within 30 days of purchase. The item must be in original condition with tags attached.

Check our detailed size guide on each product page. We recommend measuring yourself and comparing to our size chart. If you're between sizes, we generally recommend sizing up.

We use high-quality, sustainable materials including organic cotton, recycled polyester, and ethically sourced wool. Material details are listed on each product page.

Care instructions are included with each item and on the product page. Generally, we recommend cold water washing and air drying to maintain quality and color.

Yes, we're committed to ethical manufacturing. We work with certified factories that ensure fair wages and safe working conditions for all workers.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for convenient checkout.

Orders can be modified or cancelled within 1 hour of placement. After that, contact customer service immediately as we may still be able to help before the order ships.

Yes, we partner with Klarna and Afterpay to offer buy-now-pay-later options. You can split your purchase into 4 interest-free payments.

Absolutely. We use industry-standard SSL encryption and never store your payment details. All transactions are processed through secure, PCI-compliant payment gateways.